Universal Electronics Inc. (UEI), a leader in wireless universal control solutions for home entertainment and smart home devices, introduced its newest technologies and solutions at CES 2023. The company showed how it connects, manages, and helps millions of smart home and entertainment households around the world.
Interoperability between home devices and services is very important as the smart home grows and changes. UEI's QuickSet® gives millions of families this experience every day.
The world's most prominent brands have adopted this entertainment and smart home platform. Customers discovered 1.6 billion devices during 2022, using this platform's 288 billion annual transactions. QuickSet's discovery and setup features saved TV operators and their installation partners 4 million hours of programming time by automating device discovery and setup and increasing the success rate of new devices connected to Smart TVs by 80%.
Millions of entertainment and smart home devices can be easily found, set up, and controlled with QuickSet®. Its smart home services simplify LG TVs' Home Dashboard control. The platform added better communication protocols like Matter, IP, Zigbee 3.0, Zigbee RF4CE, CEC, and infrared.
QuickSet® is a Matter-certified software platform that expands interoperability services. The Connectivity Standards Alliance launched Matter, a new industry-unifying standard for smart devices. QuickSet® now works with Matter. It will also connect devices that don't use Matter to the Matter ecosystem and automate both new and old home devices.
The burden of onboarding, troubleshooting, and managing linked devices grows as more of them are launched. So the company has a white-label companion app and SDK for onboarding, troubleshooting, and controlling devices. This service allows clients to install and set up UEI equipment, including UEI ETERNA remotes and UEI TIDE thermostats.
UEI Virtual Agent simplifies device onboarding by handing off the procedure from a big screen (SmartTV) to a smaller one (mobile phone). QuickSet® streamlines onboarding, feature discovery, and troubleshooting. UEI Virtual Agent will increase support for millions of home products when combined with UEI NetReady.
About Universal Electronics Inc
Universal Electronics Inc. designs, develops, manufactures, ships, and supports control and sensor technology systems. It partnered with Comcast, Vivint Smart Home, Samsung, LG, Sony, and Daikin to serve Fortune 500 video, telecom, security, smart home, and HVAC manufacturers. For over 35 years, the company has been the first to introduce innovations such as voice control and QuickSet cloud.