home.aspx

 
.

THE STREAMING MEDIA CX INDEX: WHAT CUSTOMERS EXPECT FROM SVOD EXPERIENCES

With 22 million people in the U.S. “cutting the cord,” traditional one-size-fits-all approaches to media and entertainment must change rapidly to meet and exceed the evolving expectations of savvy consumers. The subscription video-on-demand (SVOD) era puts customers in the driver’s seat, cementing the customer experience (CX) as the main differentiator on which all services must compete.In this webinar, you’ll learn:How the top 5 SVOD companies measure against each other.