Home > Companies > Thought Leaders > BlackLine's Kevin Kimber says that offering superior customer experience is essential for long-term success

BlackLine's Kevin Kimber says that offering superior customer experience is essential for long-term success

offering superior customer
At the exciting launch of BlackLine's newest AR automation platform, we had the opportunity to explore the different credit risk management, payment, and customer segmentation solutions, among a host of others, in an interview with Kevin Kimber, Managing Director of Global AR at BlackLine. Read on to find out the different ways BlackLine automates financial closes for some of the world's most renowned companies.

Businesses that are yet to automate will continue to face challenges as we move away from completely remote and into hybrid working models.

MEDIA 7: Thank you for your time, Kevin. Could you please tell us a little bit about your experience of launching and scaling SaaS businesses?
KEVIN KIMBER: Over the last 20 years, I’ve had the opportunity to build a number of global businesses from scratch – two of which went public in New York. In each of these cases, there was a market that was ripe for disruption – either from a vendor perspective, where there was an opportunity to create something entirely new, or from a customer perspective, where companies were using legacy technology to fill a gap that could be addressed by something more efficient. It all comes down to fostering the right mindset and thinking, 'There has to be a better way.' It’s incredibly exciting to do something that disrupts an existing industry or creates a new one. I’ve certainly had a lot of fun along the way.

I’ve had the opportunity to do business all over the world, with lots of different types of companies – from small organizations that have scaled to become some of the world’s biggest, to some of the longest-standing strategic businesses in the world. I’ve also had the good fortune to consistently be part of really strong teams. This is so important. There are lots of examples of companies with good tech that didn’t reach their potential – it’s critical to have a close focus on the technology, but the quality of your team is really critical to successful execution. Experience has also taught me that lots of companies have a clear vision, but few have a clear mission that links to the vision. Knowing and communicating your mission – so employees, customers, and partners know what they are a part of – is the groundsheet to success.


M7: How does BlackLine’s cloud-based solutions help automate, centralize and streamline financial operations for your clients?
KK: BlackLine’s technology improves speed, accuracy and reliability in all areas of financial operations. Whether it’s standardizing and automating reconciliations, automating accounts receivable, managing the close process, or unifying accounting into an integrated intercompany process, our solutions are designed to accelerate operations and improve efficiency by eliminating labor-intensive and time-consuming tasks. Our platform enables large and mid-sized organizations to perform accounting work better, faster, and with more control, by unifying their data and processes, automating repetitive work, and driving accountability through visibility. Our goal is to help companies reduce detail-heavy, routine tasks that distract from higher-value work and enable organizations to shift resources from just 'getting the job done' to telling a complete story. Ultimately this helps them to focus on strategic decision making and work that matters most.

Read More: ANAGOG’s CEO Ofer Tziperman assures with Edge AI, ‘What happens on the phone, stays on the phone’


Knowing and communicating your mission – so employees, customers, and partners know what they are a part of – is the groundsheet to success.



M7: BlackLine is set to launch new AR automation solutions this year. What are some of the exciting features that we can expect from this launch?
KK: BlackLine has just unveiled the first unified AR automation platform, which is incredibly exciting. Our new Unified AR solutions comprise of cash application, credit and risk management, collections management, disputes and deductions, team and task management and AR intelligence. Applying and reconciling payments to sales invoices on customer accounts is the cornerstone of the AR department, and our intelligent automation removes manual resources by as much as 85%. Our algorithms are developed from learning from hundreds of customer deployments – as a result, deployment is quicker than industry expectations rather than building from new each time. A compelling new feature for credit and risk management is our dynamic customer segmentation which supports proactive debtor risk management while monitoring changes in customer attributes in real time. Our risk policies monitor changes in attributes and automate credit limit reviews in real time, removing the need for time-consuming report creation.

There is also the flexibility to create new policies as and when is required. When it comes to collections management, we provide multiple collection strategies to fit each customer’s sales ledger profile. The standard process (often referred to as Dunning) used by ERP solutions is more of a 'one size fits all,' approach and lacks the dynamic capability of our solution. Our collection strategies work with risk data and team/task management and we offer operational reporting that measures collection strategy success and aligns actions to results. Another differentiating feature of our AR automation solution is disputes and deductions management. Our automated workflow accelerates dispute resolution and maintains customer relationships, with reporting providing visibility and highlighting which actions are required to allow cash to be collectible. The reporting suite demonstrates how disputes are impacting key performance metrics and preventing optimum performance.

Additionally, the Team and Task management solution is a great feature that maximizes and optimizes time by focusing on data-driven priorities. It provides full visibility which allows management to assess productivity, success, and workload prioritization, and enables everyone to focus more time on actions that impact business outcomes. With the move to hybrid working, the need for this kind of solution has become mission-critical for organizations that need to be agile and pivot at any given moment. Finally, I would say AR intelligence is one of the most powerful features of our new AR solutions. Our technology is based on decision intelligence, which is about bringing together as much data as possible and placing it at the fingertips of users to improve decision-making. This intelligence also allows insight into customer behaviors on sales trends and payment performance and enables you to understand the predictability of customer payments. This knowledge is extremely valuable, with the data and reporting allowing you to build business partnering with other parts of the organization, such as treasury, commercial, and sales teams.


M7: What do you see as the most noticeable change right now happening in the workforce, encouraged by the rise of digital technologies?
KK: Hybrid working will have a big impact on where and how we do our work. To some extent this is stating the obvious but it is worth saying because hybrid is driving one of the biggest workforce changes we’ve seen in years. From a digital transformation perspective, hybrid working has really created an inflection point in the way companies view and consume technology. Hybrid and remote working have forced digital transformation up the agenda – even in companies that historically shied away from this, particularly for their back end processes. If we look at AR as an example, when businesses were forced to close their physical offices, we saw that our customers (who had already introduced automation to AR processes) experienced minimal disruption to their daily tasks. Prospective customers however, were focused to put projects on hold or deal with a severe drop in productivity, because they simply were not prepared for remote working.

This created a ‘them’ and ‘us’, or a ‘haves’ and ‘have nots’ situation from an AR automation perspective. Businesses that are yet to automate will continue to face challenges as we move away from completely remote and into hybrid working models. Productivity is comparatively easy if you’re in one place or the other (e.g. everyone in the office, or everyone at home), but it’s really hard if you’re 50/50. In terms of other changes, when and how the economy springs back will undoubtedly create opportunities. Companies that are resilient and able to invest in key areas, or divest non-core areas, will be better able to come out the other side thriving, instead of surviving. So with inflation rising, interest rates low, and credit markets compressed, business resilience is very high up on the agenda – as is the software that supports this.

Read More: Vrity's CEO and Co-Founder Jesse Wolfersberger decodes that optimizing AI means understanding when and how to use it


You often learn more in defeat than you do in success.



M7: BlackLine has surpassed 1,000 customers running on Oracle ERPs, and 15 of the Fortune 25 currently use BlackLine to automate financial close. What was the strategy behind achieving this success?
KK: The world’s best-known brands and the fastest growing companies run Oracle and choose BlackLine to create best-in-class close processes that transform company performance. There are several reasons for this, but our strategy has always been to offer a superior customer experience because this is essential to long-term success. It’s the key to successful implementation, resolving issues quickly and satisfactorily, and ensuring strong user adoption. As a well-funded public company, BlackLine invests in providing market-leading customer service, including 24/7/365 global support offered in numerous languages. We even offer BlackLine U, a complete online learning and training environment, and BlackLine has a community of 30+ user groups across four continents.


M7: Knowing what you now know, what would your advice be to your younger self?
KK: I’ve been very lucky to have had three strong business mentors. In one case someone who was ten years older than me, and another who was 30 years older. Strong mentoring and advice from people with the right experience is what encouraged me to take calculated risks, something I may not have done otherwise. This gave me the confidence to trust my gut and know that it’s better to try and fail than not to try at all. So, talking to my younger self, firstly, if you don’t have mentors early in your career, you should proactively seek them out. Secondly, trust your gut, don’t be too self-critical, and embrace opportunities and learning experiences – both good and bad. You often learn more in defeat than you do in success. It’s easy to look at a person’s career or a company’s life and assume it’s all been an upward trajectory. But this misses the bumps along the way that form the culture or story underneath the veneer. It’s important to learn that these bumps aren’t failures because you learn so much that informs what you do next.

ABOUT BLACKLINE

Companies come to BlackLine because their traditional manual accounting processes are not sustainable. BlackLine’s cloud-based solutions and market-leading customer service help companies move to modern accounting by unifying their data and processes, automating repetitive work, and driving accountability through visibility. BlackLine provides solutions to manage and automate financial close, accounts receivable and intercompany accounting processes, helping large enterprises and midsize companies across all industries do accounting work better, faster and with more control.

Nearly 3,600 customers trust BlackLine to help them close faster with complete and accurate results.  The company is the pioneer of the cloud financial close market and recognized as the leader by customers at leading end-user review sites including Gartner Peer Insights, G2 and TrustRadius. Based in Los Angeles, BlackLine also has regional headquarters in London, Singapore and Sydney. For more information, please visit blackline.com.

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ViX's "Premium with Ads" offering will give viewers access to the entire ViX Premium content offering, including exclusive original series, novelas, comedies, movies, thousands of live exclusive soccer matches and tens of thousands of hours of library content with a moderate advertising load. The combination of ViX's premium streaming programming with TelevisaUnivision's market leading linear channels will create an unmatched Spanish-language content offering available to Spectrum customers at no incremental cost. In addition to giving Spectrum customers access to the forthcoming ad-supported premium version of ViX, the agreement enhances Charter's flexibility to offer its video customers high-value linear and over-the-top TV packages. TelevisaUnivision's U.S. channels will be included as an integral launch partner in a new, innovative, low-cost Spanish-language internet-delivered video package that Spectrum will launch in the coming months. "We're pleased to enter into an innovative deal with Charter that underscores a shared commitment to the growing Hispanic market and prioritizes their needs and interests, ensuring TelevisaUnivision's leading content remains available to viewers for years to come," said Mike Angus, Executive Vice President, Global Distribution and Streaming Partnerships at TelevisaUnivision. "This deal demonstrates the value we can deliver to our partners and consumers by continuing to invest in both the linear and streaming platforms to create a complementary Spanish-language content ecosystem." "We appreciate TelevisaUnivision's willingness to fully support our new distribution framework, which is good for customers and a significant step forward for the video ecosystem," said Tom Montemagno, Executive Vice President, Programming Acquisition for Charter. "With this agreement, our customers will continue to enjoy access to TelevisaUnivision's extensive Spanish-language programming, including entertainment and live sports, across multiple platforms. This furthers our goal of providing value to customers by including streaming apps with Spectrum services." Spectrum provides customers with access to TelevisaUnivision's networks, including Univision, UniMás, Galavisión, TL Novelas, TUDN, FOROtv, Bandamax, De Película, De Película Clasico, Telehit and Telehit Música. About TelevisaUnivision TelevisaUnivision is the world's leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment verticals. This original content powers all of TelevisaUnivision's platforms, which include market-leading broadcast networks Univision, Las Estrellas, Canal 5 and UniMás, and a portfolio of 38 cable networks, which include TUDN, Galavisión, Distrito Comedia and TL Novelas. The company also operates the leading Mexican movie studio, Videocine, and owns and operates the largest Spanish-language audio platform in the U.S. across 35 terrestrial stations and the Uforia digital platform. TelevisaUnivision is also the owner of ViX, the largest Spanish-language streaming platform in the world. For more information, please visit televisaunivision.com. About Charter Communications Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The Company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks.

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Business

Hard Rock International and Seminole Gaming Expand Innovative Programs in Fight Against Human Trafficking

PR Newswire | January 16, 2024

Hard Rock International and Seminole Gaming announce their ongoing commitment to the fight against human trafficking with new support tools for victims and those at risk, a youth education program, new trainings to help Team Members combat and prevent human trafficking, and work with new community partners to create a greater impact. "We are deeply committed to the work our community partners provide for those at risk, victims and survivors of human trafficking in the United States and around the world, as we work together to combat human trafficking," said Jim Allen, Chairman of Hard Rock International and CEO of Seminole Gaming. Over the last several years, Hard Rock and Seminole Gaming have implemented comprehensive protocols to increase awareness of and prevent human trafficking, including training over 27,000 hotel and casino Team Members globally and collaborating with local community partners and advocacy groups. Hard Rock and Seminole Gaming are continuing their work in 2024 with direct support for victims, survivors, and at-risk youth, through the following programs: First Hospitality Brands to Globally Implement Twentyfour-Seven QR Code Created for trafficking survivors, by survivors at Twentyfour-Seven Inc., Hard Rock and Seminole Gaming are the first hospitality brands to implement the Twentyfour-Seven QR code sticker, which provides critical information and support to those who need it, while also deterring traffickers from targeting individuals on the properties. The Twentyfour-Seven QR code sticker, which has resulted in several law enforcement investigations being opened, is being implemented in 44 hotels and casinos across 13 countries. This QR code, which offers information in several different languages, is helping people at risk find a way to understand their situations and the resources available for protection. Expanding Youth Education in Mexico to Prevent Online Luring Building upon the success of the Hard Rock Social Identity Quest (SIQ), an education program that helps teens understand the risks of being lured online, Hard Rock and Seminole Gaming have now expanded the program into classrooms in Mexico following a well-received pilot in Quintana Roo last year that reached 35,000 students. The state's Governor has made the program a mandatory part of the educational curriculum. To effectively reach Mexican youth, the SIQ content was co-developed with experts from PACT- (Protect All Children from Trafficking; formerly ECPAT-USA), ECPAT-Mexico, and EduNetwork Partners. To date, the Hard Rock Social Identity Quest was adopted and taught by 60,000 teachers in 45 U.S. states, reaching 1.2 million high school students, eight percent of the student population. Nearly 2,000 Hard Rock team members also completed the Quest with a young person in their lives. Funding our Community Partners through Change for Change Through its Change for Change program, Hard Rock and Seminole Gaming will raise funds to combat human trafficking during January. Casino guests will have the opportunity to donate change from redeemed gaming vouchers to the Hard Rock Heals Foundation, where 100 percent of the funds will benefit our community partners: PACT, the first U.S. organization to focus on the commercial sexual exploitation of children, and Twentyfour-Seven. In 2023, this program raised $100,000 for PACT and Covenant House New York. Youth Employment Program with FLITE Center Florida and Covenant House New York Offered initially in New York City and extended to South Florida last year, Hard Rock and Seminole Gaming's Youth Employment Program aims to help protect youth at risk and support survivors to escape a life of trafficking by helping them forge careers in hospitality. Partners include Covenant House New York City, the largest provider of runaway and homeless youth services in New York City, and FLITE Center, South Florida's leading agency for vulnerable youth and those aging out of foster care. FLITE Center provides support to vulnerable youth with guidance on education, employment, housing health and wellness, and care coordination. Setting a New Standard for Training in the Gaming Industry with the American Gaming Association Hard Rock and Seminole Gaming are driving the advancement of industry practices to combat human trafficking with the American Gaming Association's (AGA) Anti-Human Trafficking Task Force's first-ever free industry-developed training, designed to be the new standard in training for the gaming industry. Working with non-profit and law enforcement partners, the AGA Taskforce created this training based on trauma-informed care and the contributions of trafficking survivors. It will help set a standard for the gaming industry and ensure that guest-facing Team Members know how to recognize signs that trafficking may occur and what steps to take. Learn more about Hard Rock International and Seminole Gaming's corporate social responsibility initiatives at www.hardrock.com/social-responsibility. About Hard Rock®: Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 309 locations that include owned/licensed or managed Hotels, Casinos, Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world's largest and most valuable collection of authentic music memorabilia at more than 87,000 pieces, which are displayed at its locations around the globe. Hard Rock Hotels has been honored by J.D. Power's North America Hotel Guest Satisfaction Study as the number one brand in Outstanding Guest Satisfaction for two consecutive years, and among the top Upper Upscale Hotels for four consecutive years. HRI became the first privately-owned gaming company designated a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal in 2021, and has since been honored threefold. Hard Rock was also honored by Forbes among the World's Best Employers, as well as Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In the 2022 Global Gaming Awards, Hard Rock was named Land-Based Operator of the Year for the second time in four years. Hard Rock International currently holds investment grades from primary investment-grade rating agencies: S&P Global Ratings (BBB) and Fitch Ratings (BBB). For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com. About Seminole Gaming: Seminole Gaming manages six Florida casino enterprises for the Seminole Tribe of Florida, including Seminole Hard Rock Hotels & Casinos in Tampa and Hollywood, Fla. Seminole Gaming has long been recognized for its industry innovations and success. The Seminole Tribe was the first Indian Tribe in North America to open Ultimate Bingo, a high-stakes bingo hall and casino, which debuted in 1979 and became the forerunner of the Indian Gaming movement. Seminole Gaming is currently the only gaming company with investment grade ratings from all three primary investment-grade rating agencies: S&P Global Ratings (BBB), Moody's Corporation (Baa2) and Fitch Ratings (BBB).

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Media and Broadcasting

SONY MUSIC MASTERWORKS LAUNCHES NEW JOINT VENTURE WITH UK-BASED LIVE ENTERTAINMENT COMPANY, ROAST PRODUCTIONS

PR Newswire | January 11, 2024

Sony Music Masterworks, a division of Sony Music Entertainment, today announced a new strategic venture with Roast Productions, a live entertainment company founded by Bonnie Royal and Michael Stevens. Based in London and operating internationally, Roast Productions focuses on producing theatre, concerts, and family entertainment events. Royal and Stevens will continue to lead the company's day-to-day operations and collaborate with Masterworks on the development of a range of new productions, working in close partnership with both Masterworks President Mark Cavell and Ollie Rosenblatt, founder and CEO of Senbla, a UK producer/promoter. Recent and current shows include MACBETH starring Ralph Fiennes and Indira Varma playing in Liverpool, Edinburgh, London and Washington DC; 2:22 A GHOST STORY in the West End (Apollo Theatre), touring in the UK and Australia; CHRISTMAS ACTUALLY, a Christmas variety show curated by "Love Actually" filmmaker Richard Curtis and produced in partnership with Senbla; the highly acclaimed West End run of VANYA starring Andrew Scott; and the new musical COWBOY BOB at the Alley Theatre in Houston, TX; as well as the 2024 UK tour of THE 13-STOREY TREEHOUSE based on the best-selling book by Andy Griffiths and Terry Denton. The company will also offer production, general management, and marketing services in the West End and beyond. At the same time, Roast Productions is pleased to announce strategic agreements with National Theatre Productions and Various Productions, as co-producer for STANDING AT THE SKY'S EDGE at the Gillian Lynne Theatre opening in February, and with the Ambassador Theatre Group, as Creative Producer of the inaugural WIMBLEDON CHILDREN'S FESTIVAL at the New Wimbledon Theatre, launching in Summer 2024. Mark Cavell, President of Sony Music Masterworks, said, "I'm absolutely delighted to welcome Bonnie and Michael to the Sony Music Masterworks family. Their creativity and expertise will further support our endeavours in securing and creating new quality and original live productions that will captivate and entertain audiences across the globe, and provide first-class content for our other partners to promote and market." Bonnie Royal and Michael Stevens, Producers and Co-Managing Directors of Roast, commented, "It is an absolute honour to join Sony Music Masterworks and develop new work and new markets together. The strength of its vision and values makes it the ideal partner for us as we develop a diverse body of work in the UK and internationally." Sony Music Masterworks' agreement with Roast Productions is the latest in a series of strategic partnerships and acquisitions advancing its growth as a multi-faceted worldwide entertainment business operating in more than 30 countries. The network of companies includes Black Ink Presents, a Los Angeles-based creative design and production services company; Culture Creative, a production and project management team specialising in developing site-specific and bespoke projects in unique heritage and landscape settings; Netherlands-based GEA Live, which designs, represents and produces shows and experiences based on prominent IP in music, film, television, anime and gaming; The Luna Entertainment Group, the UK market-leader of open-air, drive-in and pop-up cinema experiences which also stages high quality location-based entertainment experiences, exhibitions and events; MAC Global, an award-winning, pan-regional concert promotion, talent management, events and production company based in Dubai, United Arab Emirates; Proactiv Entertainment, the live event producer and promoter based in Barcelona, Spain; Raymond Gubbay Ltd., the music, dance & Light Trail/Lightscape promoter; RoadCo Entertainment, the New York-based producing and distribution agency specialising in live entertainment experiences; Seaview, the Tony and Olivier award-winning media company with theatre, film, TV, and digital verticals; Senbla, the London-based producer/promoter of quality music, theatre and immersive events, shows and festivals and Terrapin Station Entertainment, an artist management, tour production and sports/stadium consultancy company which specialises in family-friendly and brand-led events, immersive exhibits, game shows and charity concerts. ABOUT BONNIE ROYAL Over her career, Bonnie Royal has headed up an extensive and diverse portfolio of productions. Previously as Commercial Director of Fierylight, she worked with global brands including the children's entertainment icon PEPPA PIG for over 10 years (including 11 seasons in London's West End), and led the development and production of family titles such as Julia Donaldson's THE SMARTEST GIANT IN TOWN with Little Angel Theatre in 2020, which went on to have a sell-out UK tour and played an Olivier Award-nominated West End season. As Marketing Director, Royal's credits include The Kenneth Branagh Theatre Company: PLAYS AT THE GARRICK season (which included THE WINTER'S TALE starring Dame Judi Dench and ROMEO AND JULIET starring Lily James and Richard Madden) to HAIRSPRAY (London Coliseum), CIRCUS 1903 (Southbank Centre), THE 39 STEPS (West End) and FLEABAG (West End), as well as the West End transfers of The Almeida's MARY STUART and the National Theatre's HOME, I'M DARLING. Most recent projects include Rodgers and Hammerstein's OKLAHOMA! (West End) and THE PADDINGTON BEAR EXPERIENCE (County Hall). ABOUT MICHAEL STEVENS With over more than 20 years in the performing arts industry, Michael Stevens has focused on creative collaboration, with a sustained commitment to the commissioning and production of new works. His work in an Executive Producer role with organisations – including the Australian Chamber Orchestra, Melbourne Festival and Arts Centre Melbourne – led to dozens of new (and many award-winning) creations across theatre, musical theatre, dance, opera, circus, classical and contemporary music, film, visual arts and in the digital arena. Returning in 2016 to London, Stevens co-founded Fiery Angel Entertainment, with which he introduced CIRCUS 1903 to London for four seasons at Royal Festival Hall and Hammersmith Apollo and BARRY HUMPHRIES' WEIMAR CABARET at the Barbican Theatre. New productions have included GUYS AND DOLLS at the Royal Albert Hall, directed by Stephen Mear with an all-star cast, and the European premiere of DOLLY PARTON'S SMOKY MOUNTAIN CHRISTMAS CAROL at the Southbank Centre, as well as touring projects such as ROB BRYDON – A NIGHT OF SONGS AND LAUGHTER (80 shows at London Palladium and on tour around UK/Australia/New Zealand); PEPPA PIG – MY FIRST CONCERT (Royal Festival Hall, London Coliseum, & 90+ UK dates); BLACK BLUES BROTHERS (UK regional tour) and TUBULAR BELLS – THE 50TH ANNIVERSARY CELEBRATION (50 shows at Royal Festival Hall and on UK tour). ABOUT SENBLA A leading producer and promoter of hundreds of live shows around the world annually, Senbla provides a wide range of services in support of performing arts productions, artist tours, large scale artist concerts, and concept-based shows, as well as theatrical and family entertainment events. Its extensive capabilities includes licensing and production, plus management of all aspects of global Intellectual Property rights. The company has worked on numerous recent productions including the 'Spider-Man: Into The Spider-Verse' concert with live orchestra which played 85 dates globally; Michael Bublé at the Bath Royal Crescent; a run of Lionel Richie UK shows; Diana Ross's recent UK Arena Tour; concert with live orchestra dates from Ennio Morricone, Sophie Ellis-Bextor, Joss Stone, The Holiday, Love Actually, and A Muppets' Christmas Carol; opera events, the Disney 100 UK Arena Tour, and Circus 1903. Senbla also is an investor in theatrical shows including "Six" on Broadway and its US Tour, and is a co-promoter and producer of shows internationally.

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TelevisaUnivision and Charter Communications Announce Strategic Renewal, Expanding Distribution of Linear Networks

Charter Communications | January 25, 2024

TelevisaUnivision and Charter Communications, Inc. (NASDAQ: CHTR) today announced a multi-year agreement to extend and expand their partnership. This agreement provides Spectrum customers with continued access to the most-watched Spanish-language news, sports and entertainment programming in the country. The modern deal framework is designed to enhance Spectrum's ability to serve the massive U.S. Hispanic audience with expanded access to an unprecedented amount of Spanish-language content. As part of the arrangement, TelevisaUnivision will create a new ad-supported premium subscription version of ViX, set to launch later this year. It will be available at no additional cost to Spectrum customers who receive TelevisaUnivision channels as part of their Spectrum TV Select or Mi Plan Latino packages. ViX's "Premium with Ads" offering will give viewers access to the entire ViX Premium content offering, including exclusive original series, novelas, comedies, movies, thousands of live exclusive soccer matches and tens of thousands of hours of library content with a moderate advertising load. The combination of ViX's premium streaming programming with TelevisaUnivision's market leading linear channels will create an unmatched Spanish-language content offering available to Spectrum customers at no incremental cost. In addition to giving Spectrum customers access to the forthcoming ad-supported premium version of ViX, the agreement enhances Charter's flexibility to offer its video customers high-value linear and over-the-top TV packages. TelevisaUnivision's U.S. channels will be included as an integral launch partner in a new, innovative, low-cost Spanish-language internet-delivered video package that Spectrum will launch in the coming months. "We're pleased to enter into an innovative deal with Charter that underscores a shared commitment to the growing Hispanic market and prioritizes their needs and interests, ensuring TelevisaUnivision's leading content remains available to viewers for years to come," said Mike Angus, Executive Vice President, Global Distribution and Streaming Partnerships at TelevisaUnivision. "This deal demonstrates the value we can deliver to our partners and consumers by continuing to invest in both the linear and streaming platforms to create a complementary Spanish-language content ecosystem." "We appreciate TelevisaUnivision's willingness to fully support our new distribution framework, which is good for customers and a significant step forward for the video ecosystem," said Tom Montemagno, Executive Vice President, Programming Acquisition for Charter. "With this agreement, our customers will continue to enjoy access to TelevisaUnivision's extensive Spanish-language programming, including entertainment and live sports, across multiple platforms. This furthers our goal of providing value to customers by including streaming apps with Spectrum services." Spectrum provides customers with access to TelevisaUnivision's networks, including Univision, UniMás, Galavisión, TL Novelas, TUDN, FOROtv, Bandamax, De Película, De Película Clasico, Telehit and Telehit Música. About TelevisaUnivision TelevisaUnivision is the world's leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment verticals. This original content powers all of TelevisaUnivision's platforms, which include market-leading broadcast networks Univision, Las Estrellas, Canal 5 and UniMás, and a portfolio of 38 cable networks, which include TUDN, Galavisión, Distrito Comedia and TL Novelas. The company also operates the leading Mexican movie studio, Videocine, and owns and operates the largest Spanish-language audio platform in the U.S. across 35 terrestrial stations and the Uforia digital platform. TelevisaUnivision is also the owner of ViX, the largest Spanish-language streaming platform in the world. For more information, please visit televisaunivision.com. About Charter Communications Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The Company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks.

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